Getting Started With 3rd Party Monitored Services

3rd Party monitoring allows you to connect your 3rd party monitor checks (like Pingdom, StatusCake, UptimeRobot, etc) to your services in Statuspal, so that we can automatically create incidents whenever the checks fails (your services goes down).

How it Works

When we receive an email in the service's unique address we look for the keyword "down", if found we create an incident reporting the service seems to be down, if we find the keyword "up" we'll close the incident. If you need us to consider a special case (different keywords) contact us.

Configure It

Configuring this is simple, we provide you with an email address per service which you can add as an "alert contact" in your monitoring tool, so that when it fails it sends us an email.

Monitored Service vs 3rd Party Monitored

Statuspal already provides monitoring, but if you prefer to keep using your 3rd party monitoring tools like Pingdom, StatusCake or UptimeRobot we allow you to integrate it with your status page, on one side through 3rd party metrics and on the other though 3rd party monitored services, so you can display your external metrics as well as to automate incidents creation.

For a given service you can configure either our monitoring or a 3rd party monitoring tool, it is not possible to combine them on the same service as they could conflict with each other.

Configure your 3rd Party Monitoring Tool

Now that you have the inbound email address of your service you can configure it in your 3rd party monitor tool, any monitoring tool that allows to add email alert contacts should work, here are instructions to some of the most commonly used ones:

If you have doubts/problems configuring your 3rd party monitoring tool don't hesitate to contact us at

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